Family Firms Report Gains From Technology

Business New Haven

In a recent statewide survey of family-owned companies, most state that technology has affected their businesses in a positive way, improving customer service, productivity, office efficiency and communication.

Members of the Connecticut Business & Industry Association and the University of Connecticut’s Family Business Program were polled about technology and other issues in a survey jointly developed by the two entities. It sought to ascertain opinions on general topics such as management and leadership concerns, performance issues and economic conditions.

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